As the world becomes increasingly digital, the risk of fraud has also increased, making it important to stay vigilant against potential identity theft and protect personal information.

In this interview, Jeffery York, CFO for Microsoft's Business Applications Division, speaks with Sarah Strauss, Senior Vice President of Fraud for US Cards, Capital One, about the challenges faced by financial institutions and merchants in the current environment, as well as the role of technology in preventing fraud.

We believe that sharing this video would be valuable because it offers insights into how financial institutions and merchants are using technology to protect customers from fraud, particularly as spending shifts towards card-not-present transactions.

3 Key Takeaways from this video:

1. Protecting personal information is essential to prevent identity theft.

2. As spending shifts towards card-not-present transactions, there is an increased risk of fraud.

3. Technology is at the core of preventing fraud in financial institutions and merchants.

FAQ:

1. What are some potential scams related to coronavirus?

Potential scams related to coronavirus include phishing scams, fake cures and treatments, and charity scams.

2. What are some strategies for protecting personal information?

Strategies for protecting personal information include using strong passwords, avoiding public Wi-Fi, and being cautious about sharing personal information online.

3. What is the role of technology in preventing fraud?

Technology is essential in preventing fraud because it enables financial institutions and merchants to quickly access and analyze data to detect potential fraud.

4. What are some common types of card-not-present fraud?

Common types of card-not-present fraud include account takeover, friendly fraud, and card-not-present skimming.

5. What is two-factor authentication?

Two-factor authentication is a security measure that requires users to provide two forms of identification to access an account, such as a password and a fingerprint.