Devices, M365, endpoint security, and pan-India service on one monthly invoice.
How a 200-seat Bangalore SaaS company stopped juggling three vendors when a laptop dies in Patna and got one Sirius Star number to call. Story below.
What DaaS bundles into one monthly fee
Four service layers, one invoice, one accountable team. We size the bundle to your fleet in the free 30-minute review.
Device procurement & refresh
Laptops, desktops, mobiles. Spec, source, image, asset-tag, deliver across India. Refresh built in at month 36 to 48. No capex spike every 3 years.
M365 / Google Workspace licensing
Cloud productivity licensing alongside the hardware. Single invoice. Sirius Star manages renewals, seat changes, tenant moves.
Endpoint security + MDM
Bitdefender GravityZone or your incumbent EDR, plus mobile device management (Intune, Jamf, Workspace ONE). One enforced baseline across the estate.
Service desk + on-site support
OneAssist-style pickup-drop for mobiles, tablets, MacBooks. OEM service network (HP Care Pack, Dell ProSupport, Lenovo Premier) for Windows laptops, servers, printers, UPS.
Why DaaS works for Indian SMBs
The capex-vs-opex shift, in one number.
Booking laptop pickup couriers themselves.
Reconciling MDM, security, hardware invoices.
Approving emergency replacement POs.
Tracking warranty start dates per device.
From discovery to live fleet in 14 to 21 working days
Four steps. Free 30-minute fleet sizing review first.
Discovery
Free 30 min. Headcount, stack, current MDM, refresh timeline.
Sized proposal
3 price points in 24 working hours. No commitment.
Deploy
Image, tag, ship. Onsite handover where needed.
Operate
Service desk, MDM, refresh, ITAD with disposal certificate.
DaaS vs traditional purchase + AMC
Honest comparison for the CFO sitting next to the IT head.
| Dimension | DaaS (Sirius Star) | Buy + separate AMC |
|---|---|---|
| Cash flow | Predictable monthly OPEX. From INR 499/device. | Lumpy capex every 3-4 years. AMC ongoing. |
| Refresh | Built in at month 36-48. New devices ship automatically. | Separate PO each cycle. Refresh often delayed. |
| Vendor count | One (Sirius Star). Bundles MDM, security, licensing. | 3-5 (OEM + AMC partner + MDM vendor + security vendor + licensing reseller). |
| SLA | One SLA across devices, cloud, security. | Multiple SLAs to track and escalate. |
| End-of-life | Sirius Star collects, wipes, issues ITAD certificate. | Your team coordinates disposal + e-waste compliance. |
| Best fit | 50-500 seat SMBs, multi-branch BFSI/retail, fast-growing SaaS. | Highly customised fleets, regulated workloads with audit on hardware ownership. |
DaaS for Indian SMBs, a buyer field guide
The deeper read for IT heads, finance heads, admin heads sizing their first DaaS deal.
- What DaaS actually bundles vs leasing vs AMC
- The 47% cost-shift math, with worked example for 100-seat company
- 10-point DaaS contract checklist
- 4 negotiation moves that quietly add value to any DaaS proposal
Frequently asked questions about DaaS in India
Honest answers, plain English. Hover any underlined term for a definition.
What does DaaS actually include?
Device hardware (laptops, desktops, mobiles), software licensing (M365 / Google Workspace), endpoint security and MDM, service desk, refresh at month 36-48, and ITAD with disposal certificate. All on one monthly invoice with one accountable Sirius Star account manager.
What does DaaS cost per device per month in India?
From INR 499 per device per month for an entry SMB bundle (mid-spec Windows laptop + M365 Business Basic + endpoint security + service desk). Sized proposal arrives within 24 working hours at three price points: entry, standard, performance. Bulk discounts apply at 25, 50, 100 device tiers.
DaaS vs leasing vs buying outright, which is best?
DaaS is best for SMBs that want predictable monthly OPEX, refresh built in, and one accountable team. Leasing is closer to buying with smaller monthly payments but you still manage MDM, security, refresh separately. Buying is best for highly customised or regulated fleets where you must own the hardware. We size the right model in the discovery call.
What happens when a device dies in tier-2 or tier-3 India?
For mobiles, tablets, and MacBooks: OneAssist pickup-drop across 19,000+ pincodes. For Windows laptops, servers, printers, UPS: the OEM service network (HP Care Pack, Dell ProSupport, Lenovo Premier, APC ASP). Standard courier handles delivery of replacements.
Can we keep our existing security / MDM stack?
Yes. DaaS bundles a default stack (Bitdefender GravityZone + Intune or Jamf) but we integrate with whatever you run today: SentinelOne, CrowdStrike, Sophos, Workspace ONE, Jamf Pro, etc. One Sirius Star account manager, your security stack.
How does the refresh work at month 36-48?
Sirius Star schedules the refresh window with your IT lead 60-90 days before end of cycle. New devices arrive imaged and tagged. Old devices are collected, securely wiped, and you receive an ITAD certificate for e-waste compliance.
What is the minimum fleet size to qualify for DaaS?
Sweet spot is 50-500 seats. We can deliver from 25 seats minimum but the per-device economics improve materially above 50 seats. Below 25 seats, often a Buy + AMC + standalone MDM is more cost-effective for SMBs.
How does Sirius Star manage MDM and endpoint security across the fleet?
One enforced baseline: encryption on, autopilot enrolment, security policy templates per role, automated patching, lost-device wipe, app whitelist. Visibility dashboard shared with your IT head. Monthly compliance report.
Ready for a sized DaaS proposal?
Share fleet size, M365 plan, and refresh timeline. Three price points in 24 working hours.
Pair this with the rest of the Sirius Star stack
One review, one accountable team. The four other Sirius Star practices that lock arms with Device Lifecycle Management.
Read more on device lifecycle in India
Plain-English explainers from our team. No gated content. No sign-up.